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INDUSTRIAL OUTLET

Professional Equipment. Shipped Direct to You.

Professional grade equipment for the shop, jobsite, warehouse, garage, and beyond.

Shop Equipment →Call (888) 535-1691
🇺🇸
U.S. Based Support
Real support when you need it
Flexible Financing
Buy now, pay over time
Fast U.S. Shipping
Equipment shipped nationwide
Authorized Dealer
Genuine, factory backed equipment
🇺🇸
U.S. Based Support
Flexible Financing
Fast U.S. Shipping
Authorized Dealer
🇺🇸
U.S. Based Support
Flexible Financing
Fast U.S. Shipping
Authorized Dealer

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Is this a real company?

A Real Company You Can Reach

Industrial Outlet is operated by Industrial Supply Source LLC in Erie, Pennsylvania. Call and talk to a real person on our U.S. based team, and check out securely through Shopify with Shop Pay, PayPal, or any major card.

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What if it arrives damaged?

Freight Damage? We Handle It.

If your equipment arrives damaged, we file and manage the freight claim for you and repair, replace, or refund it with no restocking fee. Just note any damage on the delivery receipt and send us photos.

View return policy →
What if it doesn't fit my shop?

Make Sure It Fits Before You Buy

Not sure about capacity, ceiling height, concrete, or power? Our team will check your specs before you order, and we can connect you with a local installer once it arrives.

Call (888) 535-1691 →
Am I overpaying?

The Best Price, Guaranteed

Find it for less in stock at an authorized retailer, before or after you buy, and we'll beat it. Pay by ACH or wire and save an extra 3% on top.

See price match details →
Will anyone help me after I pay?

We Don't Disappear After Delivery

Warranty claims, replacement parts, manuals, and troubleshooting. We work directly with the manufacturer so you're never stuck figuring it out alone.

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Who We Serve

Professional equipment for serious work, wherever the job takes you.

Contractors & Tradespeople

Dependable equipment for demanding jobs, daily use, and professional crews.

Auto Shops & Mechanics

Professional garage and shop equipment built to keep work moving.

Homeowners & DIYers

Professional quality equipment for garages, properties, and serious projects.

Woodworkers & Fabricators

Heavy duty equipment for woodworking, metalworking, and fabrication shops.

Farms & Property Owners

Equipment built for property maintenance, land management, and tough outdoor work.

Restaurants & Foodservice

Commercial grade solutions for kitchens, restaurants, and foodservice operations.

FLEXIBLE FINANCING

Buy now.
Pay over time.

Split your purchase into monthly payments with Shop Pay Installments at checkout. Checking your eligibility won't affect your credit score.

Installments at checkout
Powered by Affirm. Subject to approval. Available on qualifying purchases.
BUYING & SUPPORT GUIDE

Questions? Start Here.

Get quick answers about ordering, shipping, freight delivery, returns, installation, and support.

Are your products new and genuine? +

Yes. Industrial Outlet is an authorized dealer for the brands we sell. Every product is brand new, sourced directly from the manufacturer or through their authorized distributors, and includes the full manufacturer warranty.

How do I know if a piece of equipment will fit my space? +

Check the product dimensions, operating clearances, ceiling height, access points, and required service space before ordering. For larger equipment such as vehicle lifts, compare your measurements with the manufacturer's installation requirements.

Are there concrete, electrical, or other site requirements? +

Many products require specific concrete thickness, anchoring, electrical service, ventilation, or clearances. Review the manufacturer's requirements before ordering. See our Installation & Site Prep Policy.

Is the equipment in stock? +

Availability varies by product and warehouse. Some items are ready to ship while others have manufacturer lead times. If timing matters, contact us before ordering and we'll confirm current availability.

How do I know which model is right for my needs? +

Start with capacity, dimensions, power requirements, workload, and available space. Our team can help you compare models before you buy.

Do you work with businesses, contractors, tax exempt organizations, and government buyers? +

Yes. We offer custom quotes, invoices, and purchase documentation for commercial buyers. Tax exempt organizations can send a valid exemption certificate before ordering and we'll apply it to the order.

Do you offer financing? +

Yes. Shop Pay Installments lets you split your purchase into smaller payments on qualifying orders. Financing is provided by Affirm and is subject to approval.

How much does shipping cost? +

Shipping is included in our product prices for orders within the contiguous United States, so no shipping charges are added at checkout.

Where do you ship? +

We ship to all addresses within the contiguous United States (lower 48 states). We do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes, or international addresses.

How quickly will my order ship? +

Orders placed before 3:00 PM Eastern Time, Monday through Friday, begin processing the same business day. Orders are processed within 1 to 2 business days, and delivery typically takes 3 to 5 business days after shipping.

How does freight delivery work? +

Large and heavy equipment ships by LTL freight. The carrier will contact you to schedule a delivery appointment. Freight delivery is curbside, so you'll need a forklift, loading dock, or enough help and equipment to unload safely.

Can I pick up my order instead of having it shipped? +

Yes, on select products. Choose Warehouse Pickup on the product page, and we'll email you the pickup location and instructions once your order is ready.

What should I do when a freight shipment arrives? +

Inspect the packaging and product before signing the delivery receipt. Note any damage or missing items on the receipt and take clear photos before accepting the shipment.

What if I need liftgate or residential delivery? +

Contact us before ordering and we'll confirm whether liftgate or residential delivery is available for your address and whether additional charges apply.

What is your return policy? +

You have 30 days from delivery to start a return. Items must be unused, in original packaging, and include proof of purchase. Returns are subject to a 25% restocking fee. See our Return & Refund Policy for full details.

What if my order arrives damaged or is missing parts? +

Note any visible damage on the delivery receipt before signing and take photos. If you find hidden damage or missing parts after unpacking, email support@industrial-outlet.com within 48 hours of delivery with photos. Damaged items are replaced, repaired, or refunded with no restocking fee.

Do products come with a warranty? +

Yes. Products include the manufacturer's warranty, and coverage varies by brand and model. Contact us before purchasing if you'd like to confirm warranty terms for a specific item. See our Warranty Information page.

Can you help me get my equipment installed? +

We don't perform installations, but we can help connect you with independent installers in your area at no extra cost. Visit our Installation page to request help.

Can you help with replacement parts or product support? +

Yes. Contact us with your order number and product details, and we'll help identify parts, troubleshoot, or connect you with the manufacturer.

How do I reach Industrial Outlet support? +

Call (888) 535-1691 or email support@industrial-outlet.com, Monday through Saturday, 8:00 AM to 7:00 PM Eastern Time.

Still have a question? Our team is here to help before and after your purchase.
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